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Don't stress if you can't follow every step perfectly! Our team carefully reviews all orders and photos as they come in.

If your photo doesn't quite fit our guidelines, we’ll reach out within an hour to help you pick a better one!

Get a nice close-up of your pet for the best results.
Snap the photo at your pet's eye level.
Use natural daylight - avoid using flash.
Try to keep your pet still to avoid any blur.
Make sure those cute long ears are fully in the shot!

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